1. Company details (data controller)
The company is the controller of the personal data collected through this website. Questions and requests under this policy are handled by the manager.
2. General
CODE RIVER STUDIO LTD. respects your online privacy and handles your personal data with care. It is responsible for the use of the personal information that is collected by way of this website, and takes all measures necessary to ensure the safety of that use of the personal data. The personal data are processed in accordance with the Regulation (EU) 2016/679, the General Data Protection Regulation and the Bulgarian Law of personal data protection.
When you send an enquiry through this website, we will ask you to provide personal information. When you request our service, you agree that CODE RIVER STUDIO LTD. collects and registers the personal information that you provide.
CODE RIVER STUDIO LTD. indicates clearly what information is essential in order to access the services and it will use the information to sign a civil contract and deliver the services you request by it. We will not process any personal data for anything except providing our services by signing a contract with you.
In this privacy statement we explain what personal data we collect from you and what we process.
We recommend that you read this information carefully, so that you know the purposes for which CODE RIVER STUDIO LTD. uses your data. This privacy statement further explains your privacy rights and the way you can exercise them.
3. Data we collect
By using our website we collect minimum personal data to process as personal data administrator in accordance with the EU GDPR and process the following data about you:
I. Information you provide yourself:
- forms: filled out by you
- content: of correspondence with us
- information: of correspondence with us
The information you give us may include your name, address, e-mail address, company, phone number and comments.
II. Information we may automatically collect if you visit our website and provide this consent:
- technical: information, including IP address, login information, browser type & version
- information: about your visit, through cookies and other technologies
We do not run a newsletter and we will not add you to a mailing list unless you asked for it. Your personal data is never sold and is not passed to third parties for their own purposes. Only the company manager has access to it.
Legal basis. We process your data on two separate grounds:
- An enquiry through the form – Article 6(1)(b) GDPR: steps taken at your request prior to entering into a contract. This is why we do not ask for your consent – we need the data in order to reply. If you do not provide it, we simply have no way to get back to you.
- Visit statistics – Article 6(1)(a) GDPR: your consent, given through the cookie bar. You can withdraw it at any time – see below.
Finally, information collected on our site may be stored and processed into anonymous statistics or log files for internal use, such as traffic and profile analysis.
For these statistics we use Google Analytics 4, a service of Google Ireland Limited. It records anonymously which pages are viewed, where the visit came from and which buttons are clicked, so that we can tell which content is useful. The IP address is truncated and is not used to identify an individual; we have not enabled Google's advertising features and we do not serve ads.
Google Analytics loads only if you have pressed “Accept” in the cookie bar. If you decline, or have not chosen yet, Google's script is not loaded at all and no analytics cookie is written. You can change your choice at any time from the “Cookie settings” link at the bottom of every page – it clears your choice and brings the bar back.
4. Your rights
In accordance with the General Data Protection Regulation and the Bulgarian Law of personal data protection, you have the right to request information about our use of your information or opt out of certain uses.
Your rights as a data subject are exercised by making a request to us – contact details are in section 8. Requests are handled by the company manager. Your rights include:
1. When CODE RIVER STUDIO LTD. asks for your consent to process your personal data, you can at any time decide to withdraw that consent, without making the previous process of data unlawful. You may exercise your rights at any time by contacting us
2. Requesting a copy of the personal data held by CODE RIVER STUDIO LTD. about you, the purpose of the processing and information regarding the recipients of the personal information. We will require proof of identity before fulfilling such requests.
3. Requesting rectification or updating of incorrect data and erasure or restriction of some or all of your personal data.
4. Objecting to the processing of your personal data, or exercising your right to data portability.
5. The right to lodge a complaint with the supervisory authority, which in our case is the Bulgarian Commission for Personal Data Protection.
6. The right of the data subject not to be subject to a decision based solely on automated processing, including profiling.
5. Retention of your data
Enquiries sent through the form are not stored on this website. Your message is forwarded by email and stays only in our business mailbox – no file and no database is written on the website's server.
We keep the correspondence only for as long as we need it in connection with your enquiry. You can ask us to delete your message at any time – write to the address in section 8 and we will do it.
If we do enter into a contract, we keep the data while the contract is active and afterwards for as long as accounting and tax law requires – those have their own periods that we are obliged to observe.
Your IP address is not recorded when you send an enquiry.
6. Data transfer outside EEA
We do not transfer your data outside the European Economic Area. The only exception is Google Analytics, if you have consented to it – Google may process data outside the EEA as well. If you decline cookies, no such transfer takes place at all.
7. Changes to the privacy policy
Any material changes we may make to our privacy policy in the future will be posted on this page prior to the change becoming effective. We encourage you to review this privacy policy often to stay informed of changes or updates that may affect you, as your continued use of the website signifies your continuing consent to be bound by this privacy policy.
8. Contact
If you have any questions, would like more information, or would like to exercise one of your rights, you can contact CODE RIVER STUDIO LTD. Please write to us:
- email: sales@coderiverstudio.com